FAQ

Where can I purchase spare parts for my flyscreen: accessories, profiles, mesh, spline brush, etc..

Spare parts use are generally available in the shops.  In case of unavailability in the shop, please get in touch with us to locate a distributor.

Can I order the product made to measure?

Of course.  Please bring the exact sizes to your closest distributor and you will receive a personalized quotation of made-t-measure flyscreen.  We can deliver you custom made products in a very short delay.

How can I clean my flyscreen?

We recommend you to clean you BUG STOP flyscreen with a wet cloth.  Profiles can be cleaned with aclohol in case of strong stains.

Where does ||Bug Stop|| come from?

Bug Stop trade mark is 100% european.  We bring you the guarantee to purchase a product 100% made in Europe, from raw materials.

Which mesh should I use?

Fiberglass mesh is the standard flyscreen mesh.  It provides resistance and efficiency against insect intrusion.  We propose the fiberglass mesh in two colours: grey and black.  

Anti-pollen mesh protects you against insects AND pollen.  

Transparent mesh protects you against insect intrusions without any dimming effect.  It is recommended in dark environments. 

How can I reach the perfect mesh tensioning?

First of all, you have to display the mesh on the frame.  Insert the spline right below the first corner.  Go on inserting the spline in the profile, without tensioning the mesh (the mesh will get in place automatically).  While inserting the spline in the second side of the frame, don’t tension the mesh either and leave it to the natural effect.  Tension the mesh to the maximum only when you insert the mesh in the third and fourth side.  The mesh will then remain perfectly tensioned.

Where can I purchase a Bug Stop Flyscreen?

Please get in touch with us in order to locate your nearest Bug Stop retail point, or check the “Suppliers” category on our website.

What are the advantages of Bug Stop flyscreens?

Bug Stop products are 100% made in Spain and thus brings you the guarantee to purchase a product that complies with current norms and directives.
On purchasing a Bug Stop flyscreen, you also get involved in environmental protection. On one hand all aluminium and plastic scrap are recycled in order to produce new Bug Stop products. On the other hand the close location of the manufacturer avoids unnecesary long and energy-consuming transport from far east.
100% of the products are made in the same factory, thus reducing pollution that usually occur between during transport of material between subcontractors.
Finally, Bug Stop is involved in proximity and guarantees a technical assistance at any time (please get in touch with us through the contact form).

What is the maximal width adjustment size in width of the roller flyscreen for window?

A metric band is to be noticed on the backside of the cassette. The total length of the metric band actually shows the limit over which the product can’t be cut. 80cm and 100cm wide flyscreens can be cut up to 40cm, while rollers over 120cm wide can be cut up to 50cm in width.

What is the maximal adjustment size in height of the roller door and double roller door?

En la parte trasera del cabezal (cofre), encontrará una cinta métrica, enseñando el límite de corte autorizado para el producto.  Aconsejamos un corte no superior a 50cm en alto para la mosquitera enrollable lateral.   Sin embargo, se puede cortar a más de 50cm, sabiéndo que en ese caso tendremos probablemente que modificar la tensión del muelle interior (tapa oposita al lado de la cinta métrica)

What is the maximum adjustment size of the fixed / hinged frame?

Thesre is no maximum adjustment size. You can cut as much as you wish

What is the maximum adjustment size of the sliding frame for window?

Thesre is no maximum adjustment size. You can cut as much as you wish.

What is the maximum adjustment size of the sliding frame for door?

Thesre is no maximum adjustment size. You can cut as much as you wish.

What is the maximum adjustment size of the double sliding door?

Thesre is no maximum adjustment size. You can cut as much as you wish.

What is the maximum adjustment size of the hinged door?

Thesre is no maximum adjustment size. You can cut as much as you wish.

What is the maximum adjustment size of the split hinged door?

Thesre is no maximum adjustment size. You can cut as much as you wish.

What is the maximum adjustment size of the automatic pleated door?

You can cut maximum 10cm in height and 50cm in total. This means that if we cut for instance 7cm in height, we can cut no more than 43cm in width.

What is the maximum adjustment size of the pleated for window?

You can cut up to 20cm in width (10cm from each side).

What does the guarantee cover, and how long?

The manufacturer brings a 2-year-guarantee on profiles. The guarantee doesn’t cover unappropriate use of the product or any trouble resulting from an unappropriate product assembly.

What is the difference between a Bug Stop flyscreen and another one?

BUG STOP flyscreens comply with all european quality standards. Most of our competitors do import asian products that unfortunately don’t always comply with our regulations (IQNET, REACH, QUALICOAT, etc…)
The strip that we use on roller flyscreens is directly inserted into the tube and wouldn’t break ever, while our competitor simply use to stick the mesh on the tube (this definitely leads to the mesh tearing apart from the tube).
Bug Stop constantly chooses the best raw materials for you in order to assure both price and quality at the same time, so that you don’t have to make any choice.